1 - CL&P or UI will be upset if I Choose An Electric
Fact - CL&P and UI encourage their customers to Choose
an Electric Supplier because lower electric costs benefit
everyone in Connecticut.
No. 2 - My new electric supplier can shut off my
Fact - Only CL&P and UI can terminate electric service
to your home or business and termination is strictly regulated
by the Connecticut Department of Public Utility Control.
No. 3 - CL&P and UI will lose money if I Choose
an Electric Supplier
Fact - CL&P and UI do not earn a profit on the electricity
they deliver to their customers. The two companies simply
purchase electricity to deliver to customers who do not
Choose an Electric Supplier. Customers pay exactly what
CL&P and UI pay - no more, no less.
No. 4 - If my electric supplier goes out of business
I'll lose service
Fact - Electric service will not be interrupted if a supplier
goes out of business. You would be returned to CL&P
or UI generation services and would pay the CL&P or
UI generation services rate. You could then stay with CL&P
or UI, or, choose another supplier.
No. 5 - I have to give out personal information if
I want to Choose an Electric Supplier
Fact - Suppliers DO NOT NEED AND SHOULD NOT REQUEST personal
information such as a Social Security number, credit card
information, checking account numbers, etc. Suppliers will
need you to provide information from your electric bill
to authorize the switch. To avoid delay in switching, it
is very important that
you provide this information accurately.
No. 6 - Savings begin immediately
Fact - Customers who Choose an Electric Supplier are switched
to the suppliers' rate on their next regularly scheduled
meter reading date. So, depending on where you are in your
meter reading cycle it can take more than 30 days to have
the supplier's rate appear on your bill. To avoid delays
in switching, it is very important that you accurately provide
the necessary billing information to the supplier.
No. 7 - There's a charge to switch to another electric
Fact - There is NO CHARGE to switch electric suppliers and
you can return to CL&P or UI Standard Service generation
if you like. Most suppliers do not have a cancellation fee,
but some do. So, be sure to ask whether the supplier charges
a cancellation fee before enrolling.
No. 8 - The savings are too small to bother switching
Fact - Depending on the offer, you can lower your total
electric bill by 10% or more.
No. 9 - It's difficult to switch
Fact - It's EASY TO SWITCH and the supplier you choose will
do the work for you. You will need to provide the supplier
with certain information from your electric bill. To avoid
delay in switching it is very important to accurately provide
the necessary information. Double check this information
to be sure it's correct.
No. 10 - Suppliers will start billing me separately
for my electric service
Fact - You will continue to receive one electric bill from
CL&P or UI. The only difference will be the rate you
pay for the generation service portion of your electric